Job Description
Join Metropolitan Service Group and thrive in our dynamic evening and weekend team! We're seeking energetic professionals to deliver exceptional service across our luxury hospitality venues in Los Angeles. Enjoy flexible scheduling, competitive pay, and opportunities for growth while working in vibrant environments. Perfect for students, career changers, or anyone seeking work-life balance without compromising earnings. Our culture values teamwork, innovation, and recognition – apply today to become part of LA's premier service experience!
Responsibilities
- Provide premium customer service during evening and weekend peak hours
- Manage venue operations including inventory, safety protocols, and team coordination
- Process transactions and maintain accurate financial records
- Resolve client inquiries with professionalism and problem-solving skills
- Train and mentor new team members on service standards
- Implement promotional campaigns and upsell opportunities
- Ensure compliance with health and safety regulations
Qualifications
- Minimum 1 year customer service or hospitality experience
- Availability for evening shifts (4 PM - midnight) and weekends
- Strong communication and conflict resolution abilities
- Basic POS system proficiency
- Ability to multitask in high-pressure environments
- Valid California driver's license (if transport required)
- 18+ years of age