Job Description
Join our dynamic team at Mountain Hospitality Group and embrace the perfect work-life balance with flexible evening and weekend shifts! We're seeking passionate individuals to coordinate our premium guest services in the heart of Colorado Springs. Enjoy competitive pay, growth opportunities, and a vibrant work environment while serving our mountain community. Whether you're a student, parent, or career-changer, this role offers stability and fulfillment without sacrificing your daytime commitments.
Responsibilities
- Coordinate guest check-ins and ensure seamless evening operations
- Manage front desk activities during peak weekend hours
- Handle guest inquiries and resolve service issues promptly
- Oversee security protocols during overnight shifts
- Collaborate with day staff for operational continuity
- Maintain detailed shift logs and incident reports
- Train new associates on evening-specific procedures
Qualifications
- High school diploma or equivalent (degree preferred)
- 2+ years customer service or hospitality experience
- Strong conflict resolution and multitasking abilities
- Flexible availability for evenings (4 PM-12 AM) and weekends
- Basic knowledge of reservation systems
- Valid Colorado driver's license
- First Aid/CPR certification (or willingness to obtain)