Job Description
Join our dynamic retail team at Urban Lifestyle Retail! We're seeking enthusiastic Evening & Weekend Retail Associates to deliver exceptional customer experiences during peak shopping hours. This flexible role is perfect for students, parents, or anyone seeking work-life balance, with shifts primarily Friday evenings (4-9pm) and weekends (10am-6pm). Enjoy competitive pay, staff discounts, and a vibrant team environment in Birmingham's city center.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Operate POS systems efficiently while handling cash and card transactions
- Manage stock rotation, inventory counts, and visual merchandising standards
- Maintain store cleanliness and safety protocols during operating hours
- Process online orders and prepare click-and-collect pickups
- Collaborate with team members to achieve sales targets and operational goals
- Participate in product training sessions to stay updated on new collections
Qualifications
- Previous retail or customer service experience preferred but not essential
- Strong communication skills with a friendly, approachable demeanor
- Reliability and punctuality with consistent weekend availability
- Basic math proficiency for handling transactions and inventory
- Ability to work efficiently in a fast-paced environment
- Comfortable standing for extended periods during shifts
- Team player with proactive problem-solving attitude