Job Description
Join our dynamic healthcare team as a Evening/Weekend Patient Care Coordinator at Metro Health Partners! We're seeking compassionate professionals to deliver exceptional patient support during evening and weekend hours. Enjoy flexible scheduling while making a tangible impact on community health outcomes. Our state-of-the-art facility in Kansas City offers collaborative teams, competitive benefits, and growth opportunities for dedicated healthcare professionals.
As a vital member of our patient services department, you'll ensure seamless coordination between healthcare providers and patients during non-traditional hours. This role combines clinical coordination with administrative excellence in a fast-paced environment perfect for work-life balance.
Responsibilities
- Schedule and coordinate patient appointments, procedures, and consultations during evening/weekend shifts
- Manage patient intake processes, verify insurance details, and maintain accurate electronic health records
- Provide telehealth support and triage urgent patient inquiries during after-hours
- Collaborate with on-call physicians and specialists to coordinate emergency care protocols
- Prepare patient charts, lab results, and discharge summaries for weekend care transitions
- Train and support part-time staff during evening coverage rotations
- Implement patient satisfaction initiatives for after-hours care experiences
Qualifications
- Associate's degree in Healthcare Administration or related field (Bachelor's preferred)
- 2+ years of patient care coordination or medical office experience
- EMR/EHR proficiency (Epic or Cerner experience strongly preferred)
- Strong knowledge of HIPAA compliance and healthcare regulations
- Exceptional communication skills with diverse patient populations
- Ability to work independently and make critical decisions during off-hours
- Certified Medical Administrative Assistant (CMAA) or equivalent credential
- Flexibility to work rotating weekends and holidays as needed