Job Description
Are you looking for a flexible career that fits your lifestyle? Apex Digital Solutions is currently seeking a dedicated IT Support Specialist to join our growing team on Evening and Weekend shifts.
We offer a dynamic environment where you can start your career in technology without prior experience. If you have a passion for problem-solving and enjoy helping others, we want to hear from you.
Why Join Us?
- Flexible Schedule: Work evenings and weekends with full-time benefits.
- Career Growth: Clear pathways to full-time IT roles.
- Modern Tech Stack: Learn the latest tools in the industry.
Responsibilities
- Technical Assistance: Provide first-level technical support to employees via phone and email regarding hardware, software, and network issues.
- Troubleshooting: Diagnose and resolve common IT problems efficiently during peak shift hours.
- System Support: Assist in the setup and maintenance of workstations, printers, and peripherals.
- Documentation: Maintain accurate records of technical issues and resolutions in our ticketing system.
- Onboarding: Assist in the setup of new employee workstations and accounts.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in IT or related field preferred.
- Experience: No prior IT experience required; Entry-level candidates are encouraged to apply.
- Skills: Basic understanding of computers and operating systems (Windows/macOS).
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work evenings (e.g., 4:00 PM – 12:00 AM) and weekends.