Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Weekend Hospitality Associate! Perfect for students, parents, or anyone seeking flexible evening and weekend hours in Chicago's vibrant downtown. Enjoy competitive pay, complimentary meals, and a supportive work environment while serving guests at our premium hotel and event venues.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts
- Manage check-in/check-out processes for hotel guests
- Coordinate event setup and tear-down for weekend functions
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of public areas
- Assist with inventory management and restocking supplies
- Collaborate with cross-functional teams for seamless operations
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible schedule availability (evenings & weekends required)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic knowledge of hotel management systems (training provided)
- Valid Illinois Food Handler's Certificate (or willingness to obtain)
- Professional appearance and positive attitude