Job Description
Join our vibrant team at Urban Hospitality Group and enjoy the perfect work-life balance with our evening and weekend shifts! We're seeking enthusiastic Customer Service Specialists to deliver exceptional experiences to our Chicago clients. This role offers flexible scheduling, weekly pay, and the opportunity to thrive in a dynamic environment. If you're passionate about hospitality and seeking a rewarding part-time position, apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage reservations and inquiries during evening and weekend hours
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless service delivery
- Resolve customer issues promptly and professionally
- Assist with event coordination and venue preparation
- Uphold company standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Flexible availability for evenings and weekends
- Basic proficiency with reservation software and POS systems
- Positive attitude and commitment to excellence