Job Description
Join our award-winning team at Urban Hospitality Group, where we redefine guest experiences through exceptional service. We're seeking dedicated Evening Hospitality Associates to create memorable moments during our peak evening and weekend operations. This role offers flexible scheduling, competitive compensation, and opportunities for advancement in a dynamic environment.
Responsibilities
- Deliver exceptional guest service during evening and weekend shifts
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and safety standards in public areas
- Coordinate with cross-functional teams for seamless operations
- Process payments and manage cash handling procedures
- Assist with event setup and breakdown as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency in reservation systems
- Attention to detail and problem-solving abilities
- Flexibility to adapt to changing priorities
- Valid Washington State Food Handler's Card (or willingness to obtain)