Job Description
Are you seeking a role that offers the perfect work-life balance? PrimeTech Solutions is currently hiring for Evening and Weekend shifts in Atlanta, GA. We are looking for motivated individuals who excel in customer relations and want to join a fast-paced, supportive team.
As a key member of our support team, you will be the voice of our brand, ensuring our clients receive top-tier service even after business hours. We offer competitive pay, comprehensive training, and a culture that values flexibility and hard work.
Why Join Us?
- Flexible Evening & Weekend Schedules
- Competitive Pay & Performance Bonuses
- Health Benefits for Full-time eligible employees
- Career Growth Opportunities
Don't miss this chance to advance your career on your own terms. Apply today!
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and live chat during evening shifts.
- Resolve customer complaints and issues with patience, empathy, and professionalism.
- Accurately document all customer interactions and solutions in the CRM system.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Identify opportunities to upsell products or services based on customer needs.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not required.
- Must be available to work evenings (4:00 PM - 12:00 AM) and weekends.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Reliable transportation is required.