Job Description
Join our dynamic team at Cleveland Community Services where we're urgently hiring dedicated professionals for evening and weekend shifts! This is your opportunity to make a meaningful impact while maintaining work-life balance. We offer competitive pay, flexible scheduling, and pathways to full-time roles for exceptional performers. Perfect for students, parents, or career changers seeking rewarding part-time work. Apply now and start your journey with us!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage appointment scheduling and client inquiries with empathy and efficiency
- Maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to resolve complex issues
- Support community outreach programs during evening/weekend events
- Uphold company standards for confidentiality and professionalism
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or hospitality experience
- Exceptional communication and conflict resolution skills
- Ability to work independently and prioritize tasks
- Proficiency with Microsoft Office and CRM software
- Flexibility to work evenings (4 PM - 12 AM) and weekends
- Valid driver's license for occasional community visits