Job Description
Join our dynamic team at Omaha Community Services and transform your evenings and weekends into rewarding opportunities! We're seeking passionate individuals to deliver exceptional customer service during our busiest hours. Enjoy competitive pay, flexible scheduling, and a supportive environment where your contributions directly impact our community's well-being. Perfect for students, parents, or professionals seeking supplemental income with meaningful work.
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions during evening/weekend shifts
- Process transactions and maintain accurate client records using our proprietary CRM system
- Resolve inquiries and complaints with empathy while adhering to company protocols
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support facility operations during off-peak hours including light administrative duties
- Contribute to weekend community outreach initiatives as scheduled
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or hospitality experience
- Exceptional communication and conflict resolution skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Availability to work flexible evenings (4 PM - 11 PM) and weekends
- Valid Nebraska driver's license with reliable transportation
- Ability to pass background check and drug screening