Job Description
Join Urban Retail Solutions as a Evening/Weekend Customer Service Specialist and unlock a career with flexible hours that fit your lifestyle! We're seeking passionate individuals to deliver exceptional service during our busiest periods. Enjoy competitive pay, comprehensive training, and a supportive team environment designed for work-life balance. Perfect for students, parents, or anyone seeking rewarding part-time work. Why Join Us?
• Flexible scheduling with guaranteed weekend shifts
• Paid training and career advancement opportunities
• Employee discounts and wellness programs
• Modern, inclusive workplace culture
Responsibilities
- Deliver exceptional customer service via in-person and digital channels during evening/weekend hours
- Process transactions accurately using POS systems while maintaining cash handling standards
- Resolve customer inquiries with empathy and product knowledge
- Assist with inventory management and merchandising operations
- Collaborate with cross-functional teams to ensure seamless store operations
- Uphold brand standards through visual merchandising and cleanliness protocols
- Contribute to sales goals through product recommendations and promotions
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Availability for evenings (4pm-10pm) and weekends (Sat/Sun) required
- Strong communication and conflict resolution skills
- Proficient with technology and point-of-sale systems
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent; college students encouraged
- Valid Pennsylvania driver's license (if location requires travel)