Job Description
Are you looking for evening shifts in Detroit? We have the perfect opportunity for you!
We are currently seeking dedicated individuals to join our dynamic team in a part-time capacity with the potential for full-time hours. If you thrive in a fast-paced environment and want to build a career with growth potential, apply now.
Join a company that values your time and offers a supportive work-life balance through our evening and weekend shift schedules.
Responsibilities
- Manage high-volume customer inquiries via phone and email during evening and weekend shifts.
- Resolve customer issues efficiently while maintaining a professional and empathetic demeanor.
- Document all interactions accurately in our CRM system.
- Collaborate with the morning shift team to ensure seamless operations.
- Identify opportunities to improve customer satisfaction and operational workflows.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal communication skills with the ability to de-escalate situations.
- Basic computer proficiency and typing skills.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM) and weekends.
- Ability to stand for extended periods and lift up to 25 lbs.