Job Description
We are looking for a reliable and friendly Customer Service Representative to join our team in Atlanta. If you are seeking a flexible schedule that works around your life, this is the opportunity for you. We specialize in providing top-tier service to our community and are looking for individuals who want to make a difference in the evening and weekend shifts.
As a key member of our team, you will be the face of our brand, ensuring every customer leaves satisfied. We offer a dynamic work environment, comprehensive training, and the chance to grow your career in retail and customer relations.
Responsibilities
- Greet customers warmly and assist with product inquiries and order processing.
- Handle customer complaints and issues professionally and efficiently.
- Manage cash registers and process transactions accurately, including returns and exchanges.
- Restock merchandise and maintain a clean, organized sales floor during off-peak hours.
- Collaborate with team members to ensure store operations run smoothly during the evening and weekend shifts.
- Adhere to all company policies regarding safety and security protocols.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, retail, or hospitality is preferred.
- Strong communication skills with the ability to interact effectively with diverse customers.
- Ability to work evenings, weekends, and holidays as required.
- Basic math skills for cash handling and inventory management.
- Reliable transportation is a must.