Job Description
Are you looking for a role that fits your lifestyle? Apex Retail Solutions is actively hiring for Evening and Weekend shifts across Charlotte, NC, and expanding our team in Florida. We are looking for dynamic individuals who thrive in fast-paced environments and want to build a rewarding career with flexible hours.
Whether you are seeking a part-time role to balance your studies or a full-time position with career growth, we have opportunities tailored to your availability. Join a team that values your time and offers competitive compensation.
Why Join Us?
- Flexible Schedules: Choose from a variety of shift patterns including evenings and weekends.
- Competitive Pay: Earn between $19.50 and $25.00 per hour based on experience.
- Benefits: Comprehensive health, dental, and vision insurance for full-time employees.
- Opportunities: Clear pathways for advancement within the Charlotte and Florida networks.
Role Overview
As a Customer Service Representative, you will be the face of our brand. You will greet customers, assist with inquiries, and ensure a seamless shopping experience during our high-traffic evening and weekend periods.
Responsibilities
- Greet and assist customers warmly, managing queues efficiently during peak evening and weekend hours.
- Process sales transactions, returns, and exchanges accurately using Point of Sale (POS) systems.
- Resolve customer complaints and issues professionally to ensure high satisfaction scores.
- Maintain a clean, organized, and safe store environment in compliance with company standards.
- Stock shelves and merchandise during off-peak hours to ensure inventory readiness.
- Collaborate with the team to meet daily sales targets and operational goals.
Qualifications
- High school diploma or equivalent required; prior retail or customer service experience is preferred.
- Must be available to work a minimum of 20-30 hours per week, including evenings (5:00 PM - 10:00 PM) and weekends.
- Strong communication skills with the ability to interact positively with diverse customer groups.
- Basic computer proficiency and ability to learn new POS software quickly.
- Ability to stand for extended periods and lift up to 25 lbs occasionally.