Job Description
Urgently Hiring! Are you a student or looking for a flexible schedule? We are seeking dedicated individuals to join our team for Evening and Weekend Shifts in San Antonio, TX. We offer a dynamic work environment, competitive pay, and the ability to balance your work and life effectively.
As an Evening Customer Service Representative, you will be the face of our brand, ensuring our customers receive top-tier support during our peak hours. We welcome students and career changers who are ready to learn and grow.
Why Join Us?
- Flexible Evening & Weekend schedules
- Competitive hourly pay ($18 - $22/hr)
- Student-friendly work environment
- Opportunity for growth within the company
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person with a friendly and professional demeanor.
- Process transactions and handle customer complaints or issues efficiently to ensure high satisfaction rates.
- Maintain a clean, organized, and welcoming environment for all visitors and staff.
- Collaborate with team members to achieve daily and weekly operational goals.
- Update customer records in the database accurately and in a timely manner.
- Assist in organizing weekend events or special promotions as needed.
- Perform general administrative duties such as filing, data entry, and inventory checks.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be available to work evenings and weekends (shifts typically start at 4:00 PM or 5:00 PM).
- Strong verbal communication and interpersonal skills.
- Ability to work independently as well as part of a collaborative team.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Reliable transportation is required.
- Previous customer service experience is a plus but not mandatory; we provide paid training.