Job Description
Join our dynamic team in Cleveland, OH as an Evening/Weekend Customer Service Associate! We're urgently seeking enthusiastic individuals to deliver exceptional service during high-traffic evening and weekend shifts. This flexible role offers competitive pay and the opportunity to grow with a leading retail provider. Perfect for students or professionals seeking work-life balance, you'll be the face of our brand while creating memorable customer experiences.
Responsibilities
- Provide exceptional customer service during evening and weekend shifts (4 PM - 10 PM weekdays, 10 AM - 6 PM weekends)
- Process transactions accurately using POS systems and handle cash management
- Stock shelves, organize displays, and maintain store cleanliness standards
- Assist with inventory management and product replenishment
- Resolve customer inquiries and escalate complex issues to management
- Collaborate with team members to ensure smooth store operations
Qualifications
- Previous customer service or retail experience preferred
- Ability to work flexible schedules including evenings and weekends
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling experience
- Ability to stand for extended periods and lift up to 30 lbs
- High school diploma or equivalent required
- Must be 18+ years old