Job Description
Join our award-winning luxury retail team in Chula Vista and elevate your career with premium compensation and exceptional growth opportunities. We're seeking charismatic professionals who thrive in high-end customer service environments and deliver unforgettable shopping experiences. Enjoy industry-leading benefits including health insurance, 401(k) matching, and generous employee discounts on our exclusive product lines.
As a Senior Retail Associate, you'll represent premier brands to discerning clientele while driving sales through personalized styling and product expertise. Our commitment to professional development ensures continuous advancement into leadership roles.
Responsibilities
- Deliver white-glove customer service to high-net-worth clientele through personalized consultations
- Drive sales achievement by exceeding monthly targets through upselling and cross-merchandising
- Execute visual merchandising standards to maintain luxury brand aesthetics
- Train junior associates on product knowledge and customer engagement techniques
- Manage inventory control and loss prevention protocols
- Coordinate VIP appointments and exclusive event activations
- Maintain comprehensive product expertise across luxury categories
Qualifications
- 3+ years experience in luxury retail or high-end customer service
- Proven track record of exceeding sales targets (20%+ YoY growth)
- Exceptional communication skills with multilingual abilities (Spanish preferred)
- Ability to work flexible schedules including weekends and holidays
- Proficiency in retail management systems (e.g., Shopify POS)
- College degree in Business or related field preferred
- Valid California driver's license for client appointments