Job Description
Are you looking for a rewarding career that fits your lifestyle?
Horizon Retail Group is currently seeking dedicated individuals to join our high-energy team in New York. We are looking for enthusiastic professionals who thrive in a fast-paced environment and are committed to delivering world-class service. Our flexible evening and weekend shifts are designed to accommodate your personal schedule while offering you a clear path for professional development.
As a key member of our team, you will play a pivotal role in shaping the customer journey and ensuring our brand standards are met with excellence. We value diversity, innovation, and hard work, and we are proud to be an equal opportunity employer.
Responsibilities
- Deliver Exceptional Service: Greet and assist customers with a friendly demeanor, answering inquiries and resolving issues promptly to ensure a positive shopping experience.
- Operational Excellence: Process transactions accurately and efficiently using point-of-sale systems, while maintaining strict adherence to cash handling policies.
- Store Management: Assist in maintaining a clean, organized, and visually appealing store environment at all times, including restocking merchandise and organizing displays.
- Team Collaboration: Work closely with management and colleagues to achieve daily and weekly sales goals and operational targets.
- Problem Solving: Handle customer complaints or feedback constructively, escalating complex issues to management when necessary.
- Adaptability: Remain flexible and ready to assist in various areas of the store, including stockroom support or customer service desk, as needed.
Qualifications
- Experience: Previous experience in retail, customer service, or hospitality is preferred but not required; we provide comprehensive training for the right candidates.
- Availability: Must be available to work evenings and weekends, including holidays, as required by business needs.
- Communication: Strong verbal communication skills with the ability to interact professionally with a diverse customer base.
- Attention to Detail: High level of accuracy when handling cash, processing returns, and managing inventory records.
- Reliability: Punctual and dependable with a positive attitude and a strong work ethic.
- Education: High school diploma or equivalent required.