Job Description
Are you looking for a flexible schedule that fits your lifestyle?
TechHorizon Solutions is seeking dedicated Evening Technical Support Specialists to join our growing team in Austin, Texas. We offer a competitive hourly wage with weekly pay and a fully flexible schedule designed to help you balance work and life.
In this role, you will be the first point of contact for our clients, resolving technical inquiries and providing exceptional customer service during the evening hours. If you are tech-savvy, patient, and looking for a part-time opportunity with a premium company, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid every Friday for your hard work.
- Flexible Shifts: Choose from a variety of evening shifts to suit your needs.
- Remote Options: Work from the comfort of your home or our Austin office.
Don't miss this opportunity to advance your career with a company that values your time and effort. Apply today!
Responsibilities
- Provide technical troubleshooting and support via phone, email, and chat.
- Assist customers with software installation, account setup, and general inquiries.
- Maintain accurate records of all interactions and support tickets.
- Collaborate with the team to resolve complex technical issues efficiently.
- Ensure a high level of customer satisfaction during every interaction.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or GED required.
- Previous experience in customer support or technical helpdesk is a plus.
- Strong computer literacy and internet proficiency.
- Excellent verbal and written communication skills.
- Ability to work independently during evening shifts.
- Reliable internet connection (if remote).