Job Description
Join Milwaukee Community Health as an Evening Support Specialist and enjoy the perfect work-life balance you've been looking for. We are seeking a dedicated professional to join our team in Milwaukee, WI, providing exceptional support to our clients during our evening shifts.
Why Join Us?
- Flexible Scheduling: Work evenings without sacrificing your daytime commitments.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Modern Environment: Work in a collaborative, tech-forward setting.
Are you ready to advance your career while maintaining a flexible schedule? Apply today!
Responsibilities
- Provide high-quality customer service via phone, email, and chat during evening hours.
- Resolve complex inquiries and troubleshoot technical issues efficiently.
- Maintain accurate and up-to-date client records in our CRM system.
- Collaborate with day-shift teams to ensure seamless service continuity.
- Identify opportunities to improve operational workflows and customer satisfaction.
Qualifications
- High school diploma or equivalent; associate degree preferred.
- Proven experience in customer support or a related field.
- Excellent written and verbal communication skills.
- Basic proficiency with Microsoft Office Suite and computer systems.
- Must be available to work evening shifts (e.g., 4:00 PM - 12:00 AM).