Job Description
Are you looking for evening and weekend flexibility in the heart of Detroit? Metro Detroit Support Services is seeking dedicated professionals to join our growing team. We offer a dynamic work environment where you can build a career while enjoying a healthy work-life balance.
Why Join Us?
At Metro Detroit Support Services, we value our employees. As a part-time evening associate, you will enjoy:
- Competitive hourly pay ($16.00 - $20.00/hr).
- Flexible scheduling options for evenings and weekends.
- Comprehensive training and growth opportunities.
- A collaborative and inclusive workplace culture.
We are looking for reliable individuals to help us serve our community during the evening hours. If you have a positive attitude and strong work ethic, we want to hear from you.
Responsibilities
- Provide exceptional customer service and support to clients via phone and email during evening shifts.
- Manage and resolve customer inquiries and complaints efficiently.
- Update and maintain accurate customer records in our database systems.
- Assist in processing transactions and orders with precision.
- Collaborate with the day-shift team to ensure seamless operations and continuity.
- Adhere to company policies and quality assurance standards.
Qualifications
- High School Diploma or equivalent required.
- Must be available to work evening shifts (4:00 PM - 12:00 AM) and weekends.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work independently with minimal supervision.
- Previous customer service experience is a plus but not required.