Job Description
We are currently hiring immediately for Evening Part-Time Customer Service Representatives in San Diego, CA. If you are looking for a dynamic role with flexible hours and a competitive salary, we want to hear from you.
Our client is a leading provider in the region and is expanding their support team. This is a fantastic opportunity to join a growing company with a strong culture and immediate start dates available.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat during evening shifts.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges accurately and promptly.
- Update customer records and maintain a detailed log of interactions in the CRM.
- Collaborate with the day shift team to ensure seamless operations and handover.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service is preferred but not required for the right candidate.
- Must be available to work evenings (4:00 PM - 10:00 PM).
- Strong computer literacy and typing skills.
- Ability to work independently and handle high call volumes.