Job Description
We are seeking a dedicated Customer Service Representative to join our dynamic team in New York. If you thrive in a fast-paced environment and are looking for a role that offers the flexibility of evening and weekend shifts, we want to hear from you.
Why Choose Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Flexible Scheduling: We understand the need for work-life balance and offer reliable evening and weekend shifts.
- Professional Growth: Opportunities for advancement within a growing national brand.
Join us and be part of a team that values excellence and customer satisfaction.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate Point of Sale (POS) systems accurately to process transactions and returns.
- Maintain a clean, organized, and visually appealing store environment at all times.
- Process incoming calls and emails with a focus on resolving issues quickly and professionally.
- Collaborate with team members to ensure operational efficiency during peak hours.
- Stock inventory and ensure product availability on the sales floor.
Qualifications
- High school diploma or equivalent (GED).
- Previous experience in customer service, retail, or hospitality preferred.
- Must be available to work evenings, nights, and weekends.
- Strong communication skills and a friendly demeanor.
- Ability to stand for extended periods and lift up to 25 lbs.
- Basic computer proficiency and ability to learn new software quickly.