Job Description
We are looking for a dedicated Evening Shift Customer Service Associate to join our dynamic team in Oakland, CA. This is a fantastic opportunity for individuals seeking flexible evening and weekend work. You will be the face of our brand, ensuring our customers have a seamless experience while handling inquiries, processing transactions, and maintaining a high-energy environment.
At Oakland Retail Solutions, we pride ourselves on our community impact and commitment to employee growth. If you are reliable, customer-focused, and ready to work non-traditional hours, we want to hear from you.
Responsibilities
- Greet and assist customers with a friendly, professional demeanor during evening hours.
- Process sales transactions accurately and efficiently at the point of sale (POS).
- Manage inventory levels and restock shelves as needed to ensure product availability.
- Handle customer inquiries and resolve complaints to ensure high satisfaction rates.
- Maintain a clean, organized, and safe workspace in accordance with company safety standards.
- Collaborate with the night shift team to ensure seamless store operations.
Qualifications
- High school diploma or equivalent.
- Previous experience in customer service or retail preferred, but not required.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Strong communication skills and a positive attitude.
- Basic computer literacy and proficiency with POS systems.
- Reliable transportation to and from work.