Job Description
Are you seeking a rewarding evening part-time job in Fresno, CA with the flexibility you need? Look no further. Central Valley Support Services is currently hiring dedicated individuals to join our night shift team. We pride ourselves on offering weekly pay and a supportive work culture that values your time and effort.
Whether you are a student, a parent, or looking to transition careers, this opportunity allows you to work during your preferred hours without sacrificing your income stability. Join us and experience a workplace that prioritizes your well-being.
Responsibilities
- Assist customers via phone and email during evening hours with professionalism and empathy.
- Process transactions and handle inquiries regarding products and services accurately.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Collaborate with the day-shift team to ensure seamless operations and knowledge transfer.
- Resolve complex customer issues and escalate them appropriately when necessary.
- Keep the workspace organized and adhere to all safety and company policies.
- Complete daily shift reports and audit logs.
Qualifications
- High school diploma or equivalent; some college preferred.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Basic computer proficiency, including Microsoft Office Suite.
- Ability to work independently and prioritize tasks during evening shifts.
- Strong problem-solving skills and a customer-first mindset.
- Valid driver's license and reliable transportation (optional for remote support).