Job Description
Join Nashville's premier hospitality destination as our Evening Receptionist! We're offering a competitive hourly wage plus an immediate $1,500 sign-on bonus for qualified candidates who join our dynamic team. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and enjoy being the first point of contact for our esteemed guests. You'll work in our stunning downtown location, enjoying flexible evening hours while delivering exceptional service. If you're passionate about hospitality and ready to start your career with a leading Nashville company, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4:00 PM - 12:00 AM)
- Provide exceptional guest service via phone, email, and in-person interactions
- Coordinate check-in/check-out processes using PMS software
- Handle reservation inquiries and room status management
- Process payments and maintain accurate financial records
- Assist with light administrative tasks including filing and scheduling
- Collaborate with housekeeping and security teams for seamless operations
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Proficiency with reservation systems and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and polished phone etiquette
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required