Job Description
Join our award-winning team at Mountain View Hospitality as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to create exceptional guest experiences during our peak evening hours. This role offers competitive compensation, flexible scheduling, and opportunities for advancement within our growing luxury resort chain. Enjoy Colorado's mountain views while providing world-class customer service in our state-of-the-art facility. Full benefits package included after 90 days.
Responsibilities
- Manage front desk operations during evening shifts (3:00 PM - 11:00 PM)
- Check-in/check-out guests using resort management software
- Handle reservation inquiries and modify bookings
- Process payments and reconcile daily transactions
- Coordinate with housekeeping and security teams
- Maintain cleanliness and organization of lobby area
- Resolve guest complaints with professionalism and discretion
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Cloudbeds)
- Exceptional communication and multitasking abilities
- Ability to work independently during evening hours
- High school diploma or equivalent required
- Basic knowledge of Colorado Springs attractions
- Flexible availability including weekends and holidays