Job Description
Join our award-winning hospitality team as an Evening Receptionist at Mountain View Hospitality Group! We're offering a $1,500 sign-on bonus to exceptional candidates who bring their passion for service to our Colorado Springs location. This role is perfect for night owls who thrive in dynamic environments and want to be the first point of contact for our guests during evening hours. Enjoy competitive pay, comprehensive benefits, and a supportive team culture that values work-life balance. Apply today and start your rewarding career journey!
Responsibilities
- Manage guest check-ins/check-outs with precision and warm hospitality
- Handle multi-line phone calls and direct communications professionally
- Process reservations and maintain accurate guest records
- Assist with billing inquiries and payment processing
- Coordinate with housekeeping and security teams for seamless operations
- Respond to emergency situations calmly and effectively
- Prepare nightly reports and manage office supplies
Qualifications
- Minimum 1 year experience in front desk or customer service role
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, PropertyWare)
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Basic knowledge of local attractions and services
- High school diploma or equivalent required