Job Description
Join our award-winning team at Grand Hospitality Group as an Evening Receptionist and receive a $1,500 sign-on bonus! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role is perfect for someone who thrives in dynamic environments and values work-life balance with evening hours. Enjoy competitive compensation, comprehensive benefits, and a vibrant workplace culture.
Why You'll Love Working Here:
• Competitive hourly rate plus guaranteed sign-on bonus
• Health, dental, and vision insurance
• Paid time off and 401(k) with match
• Career advancement opportunities
• Employee discounts on hotel stays and dining
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Handle reservations via phone and digital platforms
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest inquiries and complaints promptly
- Perform nightly audits and report preparation
- Maintain pristine front desk and lobby areas
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and multitasking skills
- Ability to work evenings, weekends, and holidays
- Basic knowledge of Albuquerque attractions/services
- Valid driver's license preferred