Job Description
Join our dynamic team as an Evening Receptionist and enjoy the security of weekly pay! We're seeking a polished professional to serve as the first point of contact for our luxury hotel guests during evening hours. This role offers flexible scheduling, competitive compensation, and a vibrant work environment in downtown Dallas. If you excel in customer service and thrive in fast-paced settings, apply today to start your career with us!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle phone inquiries and reservations using our PMS system
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns promptly to ensure satisfaction
- Prepare nightly reports and manage office supplies
Qualifications
- 1+ years of front desk or hospitality experience
- Proficiency with reservation software (e.g., Opera, ResPro)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Flexibility to work evenings (3:00 PM - 11:00 PM)
- High school diploma or equivalent required
- Valid Texas driver's license preferred