Job Description
Join our award-winning team as an Evening Receptionist with comprehensive paid training! We're seeking motivated individuals to deliver exceptional guest experiences during evening hours. No prior experience required – we provide hands-on training in front desk operations, reservation systems, and customer service excellence. Enjoy a supportive work environment with flexible scheduling and growth opportunities into hospitality management roles. Perfect for students, career changers, or those seeking work-life balance!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts using our proprietary software
- Answer multi-line phone calls with professional etiquette
- Coordinate with housekeeping and security teams
- Process payments and maintain accurate financial records
- Resolve guest inquiries and complaints with empathy
- Prepare nightly reports and manage key inventory
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation
- Basic computer literacy (MS Office Suite)
- Reliable transportation to downtown Greensboro location
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and team player mentality
- Willingness to complete paid training program