Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're seeking motivated individuals with a passion for exceptional customer service to join our Anaheim location. No prior experience required – we provide comprehensive paid training to ensure your success. Enjoy flexible evening hours while building a rewarding career in hospitality with competitive pay and growth opportunities.
As a cornerstone of our guest experience, you'll manage front desk operations, handle inquiries, and maintain a welcoming environment. Our training program covers reservation systems, customer protocols, and administrative tasks. Perfect for students, career changers, or those seeking evening flexibility.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Greet and assist guests with check-in/check-out procedures
- Handle phone calls and digital communications professionally
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and security teams
- Resolve guest inquiries and escalate complex issues
- Maintain cleanliness and organization of reception area
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Proficiency with basic computer systems (training provided)
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Professional demeanor and customer-first mindset
- Flexible schedule availability (evenings, weekends, holidays)