Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a professional, energetic individual to represent our brand during evening hours. This role is perfect for someone who thrives in fast-paced environments and excels at creating exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. Apply today and start your rewarding career in Dallas's vibrant hospitality sector!
Responsibilities
- Manage incoming calls, emails, and guest inquiries with exceptional professionalism
- Check-in/out guests and assist with reservation management
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Monitor security systems and ensure lobby area remains pristine
- Assist with event setup and evening conference operations
- Handle emergency procedures calmly and efficiently
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Texas driver's license and reliable transportation
- Flexible availability including weekends and holidays
- Bilingual (English/Spanish) candidates strongly encouraged