Job Description
Join our award-winning team at Premier Hospitality Group as an Evening Receptionist in the heart of Tulsa! We're urgently seeking a dynamic professional to manage our front desk operations during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at creating memorable guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. Apply today and become part of Tulsa's premier hospitality destination!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries during evening hours
- Handle phone calls, emails, and digital communications with professionalism and efficiency
- Process reservations, payments, and maintain accurate guest records
- Coordinate with housekeeping and security teams to ensure seamless operations
- Resolve guest concerns promptly and maintain exceptional service standards
- Prepare daily reports and maintain organized documentation
Qualifications
- Previous front desk or receptionist experience required
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems and Microsoft Office Suite
- Ability to multitask and prioritize in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexible availability for evening and weekend shifts
- Valid Oklahoma driver's license (if required for errands)