Job Description
We're urgently seeking a professional Evening Receptionist to join our vibrant hospitality team in Omaha! This critical role ensures exceptional guest experiences during evening hours while managing front desk operations. If you're a polished communicator with a passion for service, apply now to start immediately!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs with exceptional professionalism
- Answer multi-line phone calls and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest inquiries and concerns promptly
- Maintain a clean, organized lobby area
Qualifications
- Minimum 1 year front desk or customer service experience
- Strong communication and interpersonal skills
- Proficiency with reservation systems and MS Office
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required