Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a professional and welcoming individual to manage our front desk operations during evening hours. This is a fantastic opportunity for someone with exceptional customer service skills to make a lasting impression on our guests. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Apply today and become part of Jacksonville's premier hospitality experience!
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Provide exceptional customer service to guests and clients
- Handle check-in/check-out procedures efficiently
- Manage reservations and schedule appointments
- Answer multi-line phone calls and direct inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Marriott)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities under pressure
- Basic knowledge of MS Office Suite
- Ability to work flexible evenings and weekends
- Valid Florida driver's license preferred