Job Description
Join our vibrant team at Grand Isle Hotel & Suites as a Part-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our busiest evening hours. This role is perfect for hospitality enthusiasts who thrive in fast-paced environments and enjoy being the first point of contact for our valued guests. Enjoy competitive pay, flexible scheduling, and the chance to work in the heart of New Orleans' historic French Quarter. Apply today and become part of our award-winning hospitality legacy!
Responsibilities
- Manage guest check-ins/check-outs with efficiency and warmth
- Answer multi-line phone systems and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate hotel management software and booking platforms
- Handle emergency situations calmly and per protocol
- Perform light lobby maintenance and restock supplies
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficiency in Opera or similar hotel management systems
- Ability to multitask during peak evening hours
- High school diploma or equivalent required
- Flexible availability including weekends and holidays
- Valid Louisiana driver's license preferred