Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to serve as the first point of contact for our high-end clients during evening hours. This role offers competitive pay, flexible scheduling, and the opportunity to work in a luxurious environment in Houston's premier business district. If you excel in customer service and thrive in fast-paced settings, apply today to start your career with us!
Responsibilities
- Manage guest check-ins/check-outs and reservations with precision
- Handle incoming calls and direct communications efficiently
- Maintain immaculate reception area appearance and amenities
- Process payments and manage billing transactions
- Coordinate with security and maintenance teams for facility operations
- Resolve client inquiries and concerns with exceptional service
- Prepare daily reports and administrative documentation
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Outstanding verbal communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Professional appearance and courteous demeanor
- Flexibility to work evenings (3 PM - 11 PM) and weekends
- High school diploma or equivalent required