Job Description
Join our award-winning team as a Evening Receptionist and become the welcoming face of our luxury downtown Tulsa establishment. This full-time direct-hire opportunity offers competitive compensation, comprehensive benefits, and a vibrant work environment where your professionalism shines. As the evening ambassador, you'll manage high-traffic guest interactions while maintaining operational excellence. Perfect for detail-oriented professionals seeking career growth in hospitality.
Responsibilities
- Delight guests with exceptional front desk services during evening/night shifts
- Manage multi-line phone systems and coordinate room reservations
- Process payments and maintain accurate financial transaction records
- Coordinate with security and maintenance teams for facility operations
- Uphold brand standards through impeccable grooming and service protocols
- Assist with check-in/check-out procedures using PMS software
- Handle guest inquiries and resolve service issues promptly
Qualifications
- Minimum 2 years front desk or customer service experience
- Proficiency in Opera PMS or similar hospitality software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Oklahoma driver's license (for errands if needed)
- Flexible availability including weekends and holidays
- Basic knowledge of Tulsa attractions and local amenities
- High school diploma or equivalent required