Job Description
Are you looking for a rewarding career in healthcare?
Toledo Medical Center is currently seeking a dedicated and professional Evening Receptionist to join our front office team. We pride ourselves on providing exceptional patient care and are looking for someone who shares our commitment to excellence.
Why Apply?
- $1,000 Sign-On Bonus: We value our new hires and are offering a competitive bonus to help you get settled.
- Competitive Pay: Earn between $16.00 and $22.00 per hour based on experience.
- Modern Environment: Join a team that uses cutting-edge technology and prioritizes employee growth.
Job Overview:
In this pivotal role, you will be the first point of contact for patients visiting our facility during the evening shift. You will ensure a welcoming atmosphere, manage administrative duties, and support the clinical staff in delivering smooth operations.
Responsibilities
- Greets patients warmly and professionally upon arrival, checking them in and verifying insurance information.
- Manages the multi-line switchboard, answering incoming calls and routing them to the appropriate departments efficiently.
- Schedules patient appointments and manages the front desk calendar to ensure optimal room utilization.
- Handles patient inquiries with empathy and directs them to the appropriate medical professionals.
- Processes payments, collects copays, and assists with insurance verification.
- Maintains the cleanliness and organization of the reception area and waiting room.
- Assists with data entry, filing medical records, and other administrative tasks as needed.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Previous experience as a receptionist or in a customer service role, preferably in a healthcare setting.
- Strong computer proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Excellent verbal and written communication skills with a professional demeanor.
- Ability to work evenings (shift typically 3:00 PM - 9:00 PM).
- Must possess strong organizational skills and the ability to multitask in a busy environment.