Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group and start your new career tomorrow! We're seeking a polished professional to manage our front desk operations during evening hours, delivering exceptional guest experiences while maintaining a sophisticated atmosphere. This is an immediate-start opportunity with competitive compensation and flexible scheduling.
As the first point of contact, you'll embody our brand's excellence through warm hospitality, efficient check-in/out processes, and seamless communication. Perfect for students or professionals seeking evening flexibility, this role offers growth potential within our award-winning hospitality chain.
Responsibilities
- Manage guest check-ins/check-outs with accuracy and professionalism
- Answer and route incoming calls while maintaining a courteous tone
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Prepare nightly reports and manage office supplies inventory
- Uphold cleanliness and organization of reception area
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or front desk experience
- Exceptional verbal communication and interpersonal skills
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills
- Professional appearance and demeanor
- Availability to work evenings (3 PM - 11 PM) including weekends