Job Description
Join our dynamic team at Premier Hospitality Group and become the face of our Cincinnati location! We're seeking a professional Evening Receptionist to provide exceptional front-desk support during our peak evening hours. This is your opportunity to shine in a fast-paced environment while delivering outstanding guest experiences. If you're a polished communicator with a passion for service, apply today and start your new career tomorrow!
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening shifts (4 PM - 12 AM)
- Handle incoming calls, emails, and in-person inquiries with exceptional customer service
- Coordinate guest check-ins/check-outs using our property management system
- Process payments and maintain accurate financial documentation
- Manage office supplies and maintain a pristine reception area
- Collaborate with security and housekeeping teams for seamless operations
Qualifications
- Minimum 1 year of front desk or customer service experience
- Proficiency with Microsoft Office Suite and property management software
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Flexible schedule availability including weekends and holidays
- Valid Ohio driver's license (if required for errands)
- Professional appearance and positive attitude