Job Description
Join our award-winning team at Nashville Hospitality Group as an Evening Receptionist and enjoy an exclusive $2,000 sign-on bonus! We're seeking a polished professional to represent our luxury hotel during evening hours. This role offers competitive pay, comprehensive benefits, and growth opportunities within our renowned hospitality brand.
What We Offer:
- Immediate $2,000 sign-on bonus
- Health, dental, and vision insurance
- 401(k) with company match
- Complimentary hotel stays
- Employee discounts and perks
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle phone calls and reservations using Opera property management system
- Process payments and maintain accurate financial records
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and security teams
- Prepare end-of-day reports and manage night audit procedures
- Maintain pristine lobby and reception area standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible evenings, weekends, and holidays
- High school diploma or equivalent required
- Basic math and cash handling abilities
- Professional appearance and demeanor
- Tennessee hospitality license (or willingness to obtain)