Job Description
Join our dynamic team as a Remote-Friendly Evening Receptionist at Pittsburgh Business Solutions! We're seeking a polished professional to be the first point of contact during our evening hours, delivering exceptional virtual support to clients across the US. This flexible role blends traditional administrative excellence with modern remote collaboration, perfect for those seeking work-life balance in Pittsburgh's thriving business landscape.
Responsibilities
- Manage professional virtual reception services via phone, email, and video conferencing during evening hours (4 PM - 12 AM EST)
- Coordinate client communications and scheduling using our CRM platform with flawless accuracy
- Execute administrative tasks including document processing, data entry, and report generation
- Maintain secure digital filing systems and ensure compliance with company protocols
- Collaborate with cross-functional teams to ensure seamless service continuity
- Resolve client inquiries with exceptional problem-solving skills and diplomacy
Qualifications
- Minimum 2 years in reception, administrative, or customer-facing roles
- Proficiency in Microsoft Office Suite and video conferencing tools
- Exceptional written and verbal communication skills with professional phone etiquette
- Proven ability to multitask in fast-paced remote environments
- High-speed internet connection and dedicated home office setup
- Prior experience with CRM systems (e.g., Salesforce, HubSpot) preferred
- Flexible availability for evening shifts including weekends