Job Description
Join our dynamic team as a Evening Receptionist at Grand Hospitality Group, where we blend Southern hospitality with modern efficiency. This remote-friendly evening position offers the perfect work-life balance while serving as the first point of contact for our prestigious clients. Enjoy flexible hours and a supportive environment where your professionalism shines. Apply today to become part of New Orleans' premier hospitality experience.
Responsibilities
- Manage high-volume evening phone calls and virtual inquiries with exceptional professionalism
- Coordinate seamless check-in/check-out processes for international clients
- Utilize cloud-based platforms (Google Workspace, Slack) for remote communication
- Oversee evening security protocols and access control systems
- Handle confidential client data using encrypted digital platforms
- Coordinate with night staff to ensure operational continuity
- Maintain digital records and update client profiles in real-time
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in virtual communication tools (Zoom, Teams)
- Exceptional time management and multitasking abilities
- Strong attention to detail with digital documentation
- Ability to work independently during evening hours
- Basic knowledge of hospitality CRM systems
- Valid Louisiana security clearance (or willingness to obtain)
- Fluent in English; Spanish proficiency preferred