Job Description
Join Nashville's most exclusive hospitality destination as our Evening Receptionist. This high-paying role offers competitive compensation in a premium environment where your professionalism directly shapes guest experiences. Enjoy comprehensive benefits, career advancement opportunities, and a dynamic evening schedule perfect for work-life balance. We're seeking exceptional individuals to represent our luxury brand during our peak evening operations.
Responsibilities
- Deliver exceptional guest experiences through warm, professional interactions at our main reception desk
- Manage high-volume check-ins/check-outs using advanced property management systems
- Coordinate concierge services and VIP guest requests with precision
- Handle complex billing inquiries and financial transactions securely
- Maintain impeccable security protocols for guest and property safety
- Collaborate with night staff for seamless operations handovers
- Uphold brand standards through meticulous facility monitoring
Qualifications
- 3+ years in luxury hospitality or high-end corporate reception roles
- Advanced proficiency in Opera or similar property management systems
- Exceptional communication skills with polished phone etiquette
- Proven ability to multitask in high-pressure evening environments
- Valid Tennessee security guard license preferred
- Fluency in English; Spanish proficiency highly valued
- Availability for flexible evening/night shifts (3 PM - 1 AM)