Job Description
Join our dynamic team at Sierra Hospitality Group as an Evening Receptionist and kickstart your career in hospitality! We're seeking a friendly, professional individual to manage our front desk operations during evening hours. No prior experience is required – we provide comprehensive training and offer growth opportunities within our award-winning organization. Enjoy a supportive work environment, competitive pay, and flexible scheduling while becoming the first point of contact for our valued guests.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage multi-line phone system and route communications
- Handle reservations and coordinate with housekeeping staff
- Maintain front desk area cleanliness and organization
- Process payments and manage billing inquiries
- Respond to guest requests and resolve concerns promptly
- Complete nightly reporting and administrative tasks
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficient with basic computer systems
- Ability to work independently and multitask
- Positive attitude and customer service mindset
- Reliable transportation and punctuality
- Must be available evenings (4 PM - 12 PM)