Job Description
Join our prestigious downtown hotel as an Evening Receptionist and become the first point of contact for our discerning guests. We're urgently seeking a polished professional to manage front desk operations during evening hours (4 PM - 12 AM). Enjoy competitive compensation, comprehensive benefits, and a vibrant work environment in the heart of Manhattan. Apply today to start your hospitality career with one of NYC's most trusted brands!
Responsibilities
- Manage guest check-ins/checkouts with exceptional efficiency and warmth
- Handle reservation inquiries and modifications using Opera PMS
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest concerns with professionalism and discretion
- Monitor property access and maintain security protocols
- Prepare nightly reports and manage key inventory
Qualifications
- Minimum 2 years hotel front desk experience required
- Proficiency in Opera PMS or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Flexible schedule availability including weekends and holidays
- Valid New York State driver's license preferred
- Fluency in English; Spanish or Mandarin a plus