Job Description
Join Our Team as an Evening Receptionist in the Heart of New Orleans!
Are you a friendly professional looking for a rewarding role that fits your evening schedule? The Bourbon Street Hospitality Group is currently seeking a dedicated Evening Receptionist to join our dynamic team. We are looking for someone who takes pride in customer service and can represent our brand with excellence during our busiest hours.
Why Apply?
• Immediate Start: Begin your new journey tomorrow.
• Competitive Pay: Earn between $18.00 and $22.00 per hour.
• Growth Opportunities: Open paths for career advancement within the hospitality sector.
• Great Location: Work in the vibrant French Quarter of New Orleans.
We offer a supportive environment where your contributions are valued. If you have a knack for making guests feel at home and can handle the evening rush with a smile, we want to hear from you!
Responsibilities
- Warmly welcome and greet guests as they arrive, ensuring a positive first impression.
- Manage the front desk operations efficiently during evening shifts, including check-ins and check-outs.
- Answer incoming calls professionally and route them to the appropriate department or individual.
- Handle guest inquiries, requests, and complaints with patience and professionalism.
- Monitor the lobby area to ensure it remains clean, organized, and welcoming at all times.
- Process payments and manage the petty cash drawer accurately and securely.
- Assist in maintaining accurate guest records and filing documentation.
Qualifications
- High school diploma or equivalent required.
- Previous experience as a receptionist, front desk agent, or in customer service is highly preferred.
- Strong interpersonal and communication skills.
- Proficient in Microsoft Office Suite and basic property management systems.
- Must be available to work evenings, weekends, and holidays as required.
- Professional appearance and a positive, customer-focused attitude.